Privacy / Website information
Your information. Handled thoughtfully.
How information is used when you browse this website or choose to make an inquiry.
Information you choose to share.
An inquiry can include your name, phone number, email address, property type, company name when relevant, project details, the property address when you request an on-site estimate, and any photos or plans you choose to upload. The information is used to review your request and communicate about an appropriate next step. Hosting, security and inquiry-processing services support that process.
Submitting this form does not book an appointment, appoint a contractor or agree a price. The company carrying out any work, availability, scope and terms must be confirmed separately. Do not include payment details, identification documents or other sensitive information in a general inquiry.
Technical and attribution information.
Website hosting and security services can process ordinary request information such as IP address, browser information and the page requested. Google Analytics measures website use and confirmed form completions. We do not intentionally include the contact fields from your form in analytics events.
First-party attribution can use browser storage to remember the original landing page, referral/campaign values and later contact context. This attribution record expires after 90 days; clearing browser storage can remove it sooner. Short-lived acceptance and duplicate-counting cookies expire after 15 minutes. They contain opaque inquiry identifiers, not the contact fields, and support truthful confirmation and duplicate-count prevention.
These browser expiry periods are not a promise about retention of inquiry records. You can ask about information associated with your request through the published contact route.
Questions and future requests.
Use the published contact route to ask about information associated with an inquiry. A request to change or remove information needs to be evaluated against the actual records and applicable retention obligations.
Confirm the current policy and the company handling your request before submitting personal information. No website inquiry should be treated as a booked appointment or final agreement.